Contact information

Last Updated: June 16, 2026

If you have any questions, concerns, or feedback regarding your order or our pet toy products, we are here to assist you.

Reach Out to Us

• Company Name: 11675 NORTHMAIN, LLC
• Contact Person: MAISA ASSAD
• Address: 226 EDGEWOOD AVE S, JACKSONVILLE, FL, 32254, USA
• Email: support@ghylx.shop
• Phone: 1 5642580569

Customer Support Hours

Our customer support team operates in the Eastern Time Zone (EDT/EST, UTC-4).

• Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (Eastern Time).
• Support for Singapore Customers: Please be aware that there is a 12-hour time difference between Singapore (SGT, UTC+8) and our office location. We recommend contacting us via email, and we strive to respond to all inquiries within 24–48 hours. Thank you for your patience and understanding.